Essential Communication for the Assistant Superintendent

Tuesday, February 2
2:40 pm – 2:55 pm

Exceptional communication skills in the business world are paramount to most other skills— especially for assistant superintendents looking to excel or further their golf course management careers. This session will focus on your communication strengths, and how to sharpen and better utilize them in situations such as conflict resolutions and leadership practices. Sometimes the message you think you communicated, may not have been the message received by those you intended to reach. Participants will leave this session with communication tools they can immediately implement at their facility. Topics that will be discussed include:

• Navigating conflict and conflict resolution in the workplace

• How to recognize communication strengths, and apply them to the appropriate situation

• Differences between “message delivered” vs. “message received” and how it impacts coworkers and stakeholder relationships


Nick Janovich