(1075-01) In an industry full of smart, educated, technically-savvy professionals, how do you distinguish yourself? One way.
Effective communication skills and the ability to make a positive impression by presenting oneself with credibility and professionalism are critical to professional success. Research consistently shows the direct connection between the ability to communicate well and the level of success that someone experiences. Participants will increase their awareness of four key aspects needed to make a credible and polished impression on others, especially in a first contact and/or interview situation. Particular emphasis will be placed on the skills required to effectively interact with general managers, course owners and high-profile club members.
Katen's strategies book "Communicating with Confidence, Clarity, and Credibility" is recommended reading and complements the information being shared in this session. It is available at the GIS bookstore, online and directly from the publisher.